Communication & Implementation
Communication & Implementation
Stakeholder Engagement
The Edison Opto Sustainability Task Force gathers key stakeholder concerns raised during routine business interactions. The Task Force consolidates these inputs and, with reference to the GRI Sustainability Reporting Standards, industry benchmarks, and peer ESG reports, identifies 18 material sustainability issues covering economic, environmental, and social aspects. This process ensures that Edison Opto’s sustainability disclosures meet the GRI requirements for completeness and diversity.
| Key Stakeholders | Relevance to Edison Opto | Key Concerns | Communication Channels / Frequency | Communication Outcomes |
|---|---|---|---|---|
| Employees | Employees are the core driving force of the company’s operations. Edison Opto fosters a workplace environment that supports both physical and mental well-being, while encouraging diverse development opportunities | Human rights and labor relations Occupational safety and health Employee welfare and compensation Career development and training | Contact channels: Edison-hr@edison-opto.com.tw Phone, email / as needed Labor-management meetings / quarterly Welfare committee meetings / quarterly Employee grievance channels / as needed Internal website / announcements / email Employee satisfaction survey | 284 training sessions, 5,863 participants Employee mailbox handled: 0 Grievance channels handled: 0 Employee satisfaction survey average score: 77 (weighted average for Dongguan / Yangzhou) Regular quarterly labor-management meetings: 4 at Taipei Edison Opto, 4 at Taipei Edison-Litek Opto Other activities: (1) Contracted medical staff at Taipei Edison Opto and Edison - Litek Opto provided occupational disease prevention and health management, serving 80 people in total. (2) Yoga and exercise classes at Taipei Edison Opto and Edison - Litek Opto, total participation XX (3) Employee health checkups are conducted across all plants |
| Customers | Customers are the main source of Edison Opto's revenue. Product quality and maintaining strong relationships with customers are the company’s most important commitments to them. | Product quality / yield rate / pricing Production capacity / delivery schedule Customer after-sales service Company operating status Compliance with legal regulations | Contact channels: service-eng@edison-opto.com.tw Customer meetings / quarterly Sales visits / monthly Customer satisfaction survey / annually Phone, email / as needed | 1. Customer mailbox handled: 182 cases 2. Customer satisfaction survey conducted: 60 companies |
| Investors | Investors are Edison Opto's capital providers. Protecting their rights and treating all investors fairly are at the core of corporate governance. The company ensures that investors have full access to information, participation, and decision-making on significant corporate matters. | Corporate governance Operating performance New product development and promotion | Contact channels: investor@edison-opto.com.tw Shareholders’ meeting / annually Investor relations section on company website / quarterly Institutional investor conferences / quarterly Market Observation Post System / as needed | 1. Shareholders’ meeting attendance rate: 63.80% 2. Investor hotline received: 20 calls 3. Investor conferences held: 5 sessions 4. Since 2023, annual reports published in both Chinese and English |